Support
We are here to help
Get assistance with DeTrustPay Transaction status, wallet linking, notifications, and Solana confirmations. Start with self-service guidance, then contact support if still blocked.
Response target: 1 business daySecurity monitoring: 24/7
Contact options
Reach the team
Resolve common issues with docs first, then email support if needed.
Fastest resolutionCheck FAQ and flow docs first, then include wallet and tx reference in your email.
Submit request
Send support email
This form sends your request to contactus@currinfo.com. Do not include seed phrases, private keys, or wallet recovery data.
Self-service
Common tasks
Try these quick checks before opening a ticket.
- Sign in to review DeTrust Transaction status and activity.
- Verify the Solana cluster in the top bar.
- Refresh notifications for the latest updates.
- Confirm your wallet is linked to the account.
Security reminders
Stay safe
Support will never request sensitive credentials.
We never ask for:Seed phrases, private keys, or transaction approvals.
Email safetyWe will not send transaction requests by email.
What we can help with
Support coverage
DeTrust Pay flows, wallet linking, and notification issues.
DeTrust Orders
DeTrust Transaction status
We can explain chain status and indexing delays.
Wallets
Linking or authentication issues
Help with wallet signatures, sessions, and access.
Notifications
Missing alerts or delayed updates
Troubleshoot inbox delivery and settings.